Inclusion
Everyone deserves the opportunity to participate, contribute and belong.
Disability support services
Support built around YOU.
Person-centred and culturally responsive disability support across Sydney, Western Sydney and South-West Sydney.
We welcome self-managed and plan-managed NDIS participants across Sydney.
Your goals. Your choices. Your community.
InclusionDiversityDignityChoiceCommunity
Your goals. Your choices. Your community.
We work for a purpose
Support designed around you
We believe disability support should be built around the person—not around the provider. No two participants are the same, and support should respond to your circumstances, preferences, abilities, culture and goals.
We work with participants, families and support networks to provide flexible, respectful support that can evolve as life changes. Our purpose is to empower people with disability to live with greater independence, dignity, choice, and meaningful connection within their communities.
Our visionA community where every person can participate, belong and pursue the life they choose.
Our missionQuality support that strengthens independence, choice, confidence and community participation.
Our values
What guides everything we do
Diversity
We recognise and respect different cultures, languages, identities, experiences and ways of living.
Dignity
Every person is treated with respect, compassion and professionalism.
Choice
Participant remain at the centre of decisions about their lives and supports.
Community
We help people strengthen connections, relationships and participation within their communities.
Our services
Practical support for everyday life
Choose a service to see how we can support your goals, routines and community connections.
Support Coordination
Understand your plan, explore services and build confidence managing your supports.
More details
- Plain-language explanation of your NDIS plan, budgets and what each support category can be used for.
- Help finding, comparing and connecting with providers, and setting up service agreements and bookings.
- Coordination between your workers, allied health professionals, family, carers and mainstream services.
- Support to prepare for plan reviews, including evidence gathering and progress reporting.
- Building your capability so you can direct your own supports with more confidence over time.
Community Participation
Take part in meaningful activities, build confidence and strengthen connections.
More details
- Trying new interests: sport, art, music, gaming, faith and cultural groups, or volunteering.
- Support to join local clubs, classes, libraries, gyms and community centres.
- One-to-one or small group support depending on what feels comfortable for you.
- Building confidence in busy or unfamiliar environments at your own pace.
- Support that respects your culture, language and identity.
Daily Activities
Everyday assistance shaped around your routines, preferences and independence.
More details
- Personal care assistance delivered respectfully and with dignity, including morning and evening routines.
- Meal planning, shopping, cooking and support with eating and drinking preferences.
- Medication prompting and support to keep on top of appointments and routines.
- Skill building so you can do more for yourself where that is your goal.
- Flexible scheduling, including regular ongoing shifts or short-term support.
Household Tasks
Respectful support to maintain a safe, comfortable and organised home.
More details
- Cleaning, laundry, dishes, tidying and general home upkeep.
- Grocery shopping, meal prep and keeping the kitchen stocked and safe.
- Rubbish, recycling, linen changes and seasonal tidy-ups.
- Support to build household routines and independent living skills.
- Doing tasks with you rather than for you, wherever that is your preference.
Transport & Community Access
Support to reach appointments, activities, learning and important destinations.
More details
- Transport to medical, allied health and NDIS appointments.
- Getting to work, study, training or volunteering commitments.
- Support to build confidence using public transport safely and independently.
- Assistance with shopping trips, errands, family visits and community events.
- Workers matched to your accessibility and mobility requirements.
Social & Community Participation
Explore interests, develop social confidence and build meaningful relationships.
More details
- Outings such as cafés, cinema, parks, markets, bowling and local events.
- Support to build and maintain friendships and social networks.
- Group activities and peer connection opportunities where you want them.
- Support with communication, social confidence and managing new situations.
- Holiday, weekend and evening support subject to availability.
Therapeutic Supports
Goal-focused support delivered by appropriately qualified allied health professionals.
More details
- Delivered only by appropriately qualified professionals working within their scope of practice.
- May include Occupational Therapy, Physiotherapy, Psychology, Speech Pathology, Social Work or Dietetics.
- Assessment, goal setting and practical strategies you can use in daily life.
- Collaboration with your support workers, family and other professionals.
- Availability depends on professional capacity and your individual requirements.
Why choose OIT Million?
Quality is our signature
Quality is not only what service is delivered. It is how you are listened to, respected and included at every step.
We believe quality support starts with the person, not the service. Our Quality Service IS:
- Person-centred support
- Choice and control
- Cultural responsiveness
- Thoughtful worker matching
- Flexible, evolving support
- Friendly Communication
- Loyal, YOU matter the most
- Community focused
Your safety matters
Screened workers. Support you can trust.
Our approach includes participant assessment and support planning, worker screening and credential checks, risk and incident management, privacy, feedback processes, professional boundaries and ongoing service review.
What our worker screening includes
- NDIS Worker Screening Check (NDISWC) – OIT Million can require relevant workers to maintain current NDIS Worker Screening clearances. The NDIS Commission specifically recommends worker screening for unregistered providers as an important participant safeguard.
- Police / National Criminal History Checks – where appropriate to the worker's role.
- First Aid & CPR Certification – for relevant participant-facing workers.
- Professional Qualifications & Registration – therapeutic supports delivered only by appropriately qualified professionals working within their professional scope.
- Relevant Disability Support Qualifications & Experience – matched to participant needs and the support being delivered.
- Worker Induction & Ongoing Training – including participant rights, privacy, professional boundaries, incident management and safeguarding.
- Appropriate Insurance Cover – maintained according to OIT Million's activities and workforce arrangements.
- NDIS Code of Conduct – OIT Million workers are expected to provide supports consistently with the NDIS Code of Conduct.
For support coordinators & referral partners
Looking for support for a participant?
We welcome enquiries and referrals.
We welcome enquiries from Support Coordinators, Plan Managers, Allied Health Professionals, Social Workers, Families, Carers and Community Organisations.
We first understand the participant’s requirements, then decide transparently whether OIT Million is the right provider.
Our approach
- 1Referral
- 2Initial discussion
- 3Participant assessment
- 4Support requirements
- 5Worker or professional matching
- 6Service agreement
- 7Support commencement
- 8Ongoing review
Refer a participant
Start a referral with OIT Million
Share the essential details below and your email app will prepare a referral message to our team.
For participants & families
Your support starts with you
Before services begin, we take time to understand your goals, strengths, needs, preferences, routines, culture, communication and what is important to you.
Your choice and control
Choose who supports you
Join decisions affecting you
Ask questions
Change your preferences
Give feedback or complain
Involve someone you trust
