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Contact us, share feedback or make a complaint
We value every conversation. Whether you want to ask a question, tell us what we did well, or let us know where we can do better, we are here to listen and respond.
Get in touch
Reach out by phone, email or post. We aim to respond to all enquiries within one business day.
How we handle complaints
If something is not right, please tell us. We will acknowledge your complaint promptly, look into it fairly and keep you informed. If you are not satisfied with our response, you can also contact the NDIS Quality and Safeguards Commission.